Frequently Asked Questions

You Have a Question?

Got queries about our airport taxi services? We’ve got answers! Whether it’s about our Toronto taxi rates, airport transfer options, or limo service details, we’re here to help. Don’t hesitate to reach out for any information you need to smooth out your travel plans with Airport Pickups.

We serve Toronto and surrounding areas, including North York, Scarborough, Pickering, Ajax, Whitby, Oshawa, Bowmanville, Richmond Hill, Vaughan, Aurora, Newmarket, Mississauga, Brampton, Oakville, Burlington, Milton, and Waterloo. For more information please visit our service areas page.

You can book our services through our website's Online Reservations page, call us directly, or send us an email.

Yes, we specialize in airport taxi and limo services, including pickups and drop-offs at Toronto Pearson and other regional airports.

Our fleet includes Sedans (Camry, Lexus ES), SUVs (Toyota Highlander), Mini Vans (Toyota Sienna), and luxury SUVs for limo services (Cadillac Escalade, Lincoln Navigator, Chevrolet Suburban, Ford Expedition).

We offer fixed rates for airport services and fixed fares for other trips aswell. Our airport taxi flat rate is very popular.

Yes, you can request a specific vehicle type when making your reservation, subject to availability.

While we accommodate last-minute bookings when possible, we recommend booking at least 24 hours in advance to ensure vehicle availability.

Yes, we can provide child seats upon request. Please specify your needs when booking.

Cancellations are free up to 2 hours before the scheduled pickup time for local pickups. Airport pickups require a 12-hour cancellation notice.

Yes, our limo services are perfect for special events such as weddings, proms, corporate events, and more.

Yes, all our drivers are professionally trained, certified, and have undergone background checks.

Tipping is not mandatory but is appreciated for excellent service.

Yes, you can book round trips. Please specify this when making your reservation.

We offer discounts for repeat customers and referrals. Please contact us for more details.

We accept all major credit cards, debit, and cash.

You will receive a confirmation text along with your designated vehicle details (Car number, Plate number, Vehicle name) 1 hour prior to your pickup time (2 hours in case of pre-bookings made 24 hours in advance).

Yes, you can make changes to your booking up to 2 hours before the scheduled pickup time.

You may call us again, and our experienced staff will adjust your booking at no extra charge

No, usually, our vehicles don’t have Wi-Fi. Please request this feature if needed when you book in advance.

Receipts are emailed upon completion of the trip or can be provided in print by the driver upon request.

Yes, we certainly offer corporate accounts for businesses. Our corporate account service is tailored to meet the unique transportation needs of businesses, providing them with a reliable, efficient, and professional service for all airport taxi and limo service requirements in Toronto. By setting up a corporate account with us, your company can enjoy streamlined billing, easy booking processes, and personalized services designed to accommodate busy schedules and specific preferences. Whether it's Toronto airport taxi rides for your executives, airport transfer services for visiting clients, or daily Toronto cab services for your team, we ensure top-notch service that reflects the professionalism and standards of your business.

Your Gateway to Hassle-Free Travel

Welcome to the Airport Pickups App, your ultimate solution for convenient, reliable, and stylish airport taxi and limo services in Toronto.

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